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Custom Website Design & Development Build (20 Hours)

Bring your vision to life with a dedicated 20-hour block of development and design time tailored for clients building a website from the ground up.

Core Features
✔ Time Allocation - 20 Hours of dedicated design and development
✔ Web Design - Full website design, coding, and CMS setup
✔ Branding - Logo design and brand identity creation
✔ Graphics - Custom graphic design for web assets
✔ Integration - Seamless setup with your existing hosting plan

Important disclaimer — This package covers up to 20 hours of work. If your project requires complex features or revisions beyond this initial scope, additional development blocks can be purchased separately.

IT Infrastructure & Security Deployment (15 Hours)

Modernize and secure your business operations with enterprise-grade network security and centralized communications. This comprehensive block reserves our engineering team to map and deploy a robust IT architecture tailored to your specific needs.

Core Features
✔ Time Allocation - 15 Hours of dedicated engineering and consulting
✔ Smart Box Deployment - Configuration of our communications management system
✔ Virtualization - Setup of centralized network services and VMs
✔ Security - Comprehensive cybersecurity audits and infrastructure hardening
✔ Connectivity - Secure VPNs for remote access and VoIP system deployments

Important disclaimer — Hardware costs and third-party software licenses are not included in this hourly service block and will be billed separately.

Enterprise Technical Support Bank (10 Hours)

Pre-paid peace of mind for all your day-to-day IT needs. Secure a block of premium support time to draw down hours as you need them for out-of-scope tasks, consulting, or advanced troubleshooting.

Core Features
✔ Time Allocation - 10 Hours of flexible, on-demand support and consulting
✔ Server Management - Advanced configurations, VM management, and email compression
✔ Consulting - Dedicated IT and cybersecurity consulting sessions
✔ Flexibility - Use hours as needed for manual backup restorations or complex troubleshooting

Important disclaimer — Time is tracked in 30-minute increments. This block provides priority scheduling for existing clients needing ongoing maintenance.

Digital Marketing & Advertising Launchpad (10 Hours)

Digital Marketing & Social Media Launchpad (10 Hours)

Amplify your reach, engage your audience, and drive traffic. This package provides dedicated time from our marketing specialists to build your advertising foundation and social media strategy.

Core Features
✔ Time Allocation - 10 Hours of dedicated marketing strategy and execution
✔ Social Media - Profile setup, optimization, and baseline management strategy
✔ Advertising - Structuring and launching Google Ads campaigns
✔ Creative Design - Graphic design for social media posts and banner ads

Important disclaimer — This block covers our agency's labor and strategy time. Ad spend budget (money paid directly to Google or social media platforms for the ads themselves) is not included and must be funded separately by the client.

On-Demand Technical Support (1 Hour)

Quick, professional IT assistance exactly when you need it. Secure a prepaid hour of expert support to handle specific server configurations, software troubleshooting, or technical restorations not covered by your standard hosting plan.

Core Features
✔ Time Allocation - 1 Hour of dedicated technical support
✔ Troubleshooting - General IT, software, and CMS conflict resolution
✔ Restorations - Technical restoration of backups by our staff
✔ Configuration - Advanced email, custom DNS, or firewall rule configurations

Important disclaimer — Time is tracked in 30-minute increments. This block is for technical support and troubleshooting only; it does not cover custom web development or new infrastructure deployments.

Priority Emergency Assistance (1 Hour)

When time is of the essence, this emergency block moves your ticket to the absolute top of our queue. Get immediate, front-of-the-line technical support for critical outages, security breaches, or urgent configuration needs.

Core Features
✔ Time Allocation - 1 Hour of priority, front-of-the-line technical support
✔ Disaster Recovery - Immediate response for business-halting errors or server outages
✔ Security Response - Urgent malware removal and critical security breach mitigation
✔ Queue Jump - Absolute top priority routing for your support ticket

Important disclaimer — This block is strictly for critical emergencies and guarantees priority queue placement. Time is tracked in 30-minute increments. Additional hours may be required depending on the severity of the disaster recovery needed.