Last updated 26 October 2026
This page explains what billing.tsop.tech actually sets in your browser.
Cookies are small text files stored in your browser that let a website remember information between visits — like keeping you signed in, or remembering how many visitors return.
| Cookie | Purpose | Category | Duration |
|---|---|---|---|
| WHMCS session cookie | Keeps you logged in and your cart intact while you browse | Strictly necessary | Session |
| CSRF token | Protects forms (login, checkout, tickets) from cross-site request forgery | Strictly necessary | Session |
_ga, _ga_*, _gid | Google Analytics — distinguishes visitors, measures site usage | Analytics & Advertising (consent required) | Up to 2 years |
| Google Ads / advertising cookies | Set only if you've clicked a Google Ads campaign of ours or interacted with an ad — measures ad performance and lets us show relevant ads. May extend to other advertising platforms (e.g. Meta, LinkedIn) as we use them. | Analytics & Advertising (consent required) | Varies by platform |
im_livechat_guest_token | Keeps your conversation with us open while you move between pages. Set only when you start a chat. | Live chat (local storage, not a cookie) | Until the chat ends or you clear your browser storage |
im_livechat_previous_operator | Set only after a chat, so a returning conversation can reach the same team member. | Live chat (local storage, not a cookie) | 7 days |
im_livechat_history | The last 15 pages you opened on the website today. It stays in your browser and is shared with us only if you start a chat, so we can see what you were looking at. | Live chat (local storage, not a cookie) | 1 day |
__stripe_mid, __stripe_sid | Stripe fraud prevention during checkout | Payment / necessary | __stripe_mid: 1 year, __stripe_sid: 30 min |
Analytics and advertising cookies are off by default and only load if you click Accept all on the cookie banner — we treat them as one choice rather than asking separately for each. You can change your choice at any time using the Cookie settings button in the bottom-left corner of any page, or by adjusting your browser's cookie settings — note that blocking strictly-necessary cookies will prevent login and checkout from working.
Google Analytics, Google Ads, and Stripe cookies are set by those third parties, governed by their own privacy policies: Google Privacy Policy, Stripe Privacy Policy. The live chat button is loaded from crm.tsop.tech, our customer relationship system (Odoo, provided by Odoo S.A.). It uses your browser's local storage, not cookies, sends nothing to Google, and is needed for you to talk to us, so it does not depend on your cookie choice. If we add other advertising platforms in future, they'll be listed here and gated behind the same consent choice.
We'll update this list if the cookies we use change.
[email protected] or via a support ticket.