Last updated 20 August 2026
This is the contract between you ("the Client") and Tsop Tech Digital Solutions Ltd for hosting, domain, and professional services ordered through billing.tsop.tech.
By placing an order, activating a free trial, or using any service provided by Tsop Tech, you agree to be bound by these Terms.
Tsop Tech provides shared hosting, domain name registration and transfer, and professional services (web development, infrastructure, and marketing) as described on our website and in each product's order form. Specifications, resource limits, and features are as stated at the time of order.
Domain registrations are processed through our accredited registrar partner, eNom, LLC. When you register or transfer a domain through us, eNom is the registrar of record, and your registration is additionally subject to the policies of the relevant domain registry (e.g. EURid for .eu domains) and ICANN, where applicable.
You must provide accurate, current information when registering. You are responsible for all activity under your account and for keeping your login credentials confidential. Notify us immediately via a support ticket if you suspect unauthorised access.
As an EU consumer, you have 14 days from the order date to withdraw without giving a reason, under the Consumer Rights Directive. Full details, including how this applies to hosting and domains specifically, are in our Refund & Cancellation Policy.
Use of the Services is governed by our Acceptable Use Policy. We may suspend Services immediately, without notice, for a serious or ongoing breach of it.
We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance is announced in advance via the client area where practical.
You are responsible for maintaining your own backups of Content stored on our Services. While we may provide backup tools or take periodic backups as a courtesy, we do not guarantee data recovery and recommend maintaining an independent backup.
We may suspend or terminate Services for non-payment, breach of our Acceptable Use Policy, or as required by law. You may cancel at any time from the client area; refunds, if any, are governed by our Refund & Cancellation Policy. On termination, Content may be deleted after a reasonable grace period.
You retain ownership of your Content. You grant us the limited right to store, process, and transmit it solely to provide the Services. Tsop Tech retains all rights to its own software, branding, and documentation.
To the extent permitted by Cyprus law, Tsop Tech's total liability for any claim arising from the Services is limited to the fees you paid for the affected Service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential losses, including loss of profit or data. Nothing in this Section limits liability that cannot be excluded under Cyprus/EU consumer law (e.g. for death, personal injury, or fraud).
You agree to indemnify Tsop Tech against claims arising from your Content or your breach of these Terms, including reasonable legal costs.
Neither party is liable for delay or failure to perform caused by events outside its reasonable control (e.g. natural disaster, internet backbone failure, government action).
These Terms are governed by the laws of the Republic of Cyprus. Disputes fall under the exclusive jurisdiction of the courts of Cyprus, without prejudice to any mandatory consumer-protection rights you have in your own country of residence as an EU consumer. As an online trader, we also make the EU Online Dispute Resolution platform available to you.
We may update these Terms from time to time; material changes take effect 30 days after notice via the client area or email, and continued use of the Services after that constitutes acceptance.
Questions about these Terms: [email protected] or via a support ticket.